Your personal data is completely secure with 35 db. Learn how your information is collected and protected.
Last Updated: January 2026Summary: 35 db takes your privacy seriously. We collect only what is necessary, never sell your data to third parties, and protect all information using the latest security technology.
35 db is a trusted online gaming platform recognized by millions of players across Bangladesh and South Asia. We believe that protecting each player's personal information and privacy is one of our most important responsibilities.
This Privacy Policy explains what data 35 db collects, how it is used, under what circumstances it may be shared with third parties, and what measures we take to keep your information secure.
By using the 35 db website or app, you agree to this Privacy Policy. We strongly recommend reading the full policy carefully before using our platform for the first time.
This Privacy Policy of 35 db Terms & Conditionsapplies in conjunction with. Reading both documents together will give you the full picture.
35 db collects three types of data. Each type is collected for a distinct and specific purpose.
Information you provide directly during account registration, transactions, or when contacting support:
Information collected automatically while you use the platform:
Important: 35 db never stores your full payment card number or bank account password. Payment details are always stored in encrypted form.
| Data Type | Purpose of Collection | Mandatory? |
|---|---|---|
| Name & Contact Information | Account Creation & Communication | Yes |
| Date of Birth | Age Verification (18+) | Yes |
| Identity Document | KYC Verification | Yes for Withdrawals |
| Payment Information | Transaction Processing | Yes |
| IP & Device Information | Security & Fraud Prevention | Automatic |
| Gaming Activity | Service Improvement & Responsible Gaming | Automatic |
35 db uses the data it collects for the purposes listed below. We never use your information beyond what is necessary.
You may opt out of promotional emails or SMS at any time. However, security and transaction-related messages cannot be disabled, as they are essential for the protection of your account.
35 db never sells your personal data. However, certain information may be shared in the following circumstances:
Trusted service providers that support 35 db's operations — including payment providers (bKash, Nagad, Rocket), identity verification services, and cloud hosting providers. These partners operate under strict confidentiality agreements and may only use your data for specified purposes.
If 35 db is legally required to disclose information in response to a court order, government investigation, or regulatory demand, it is obligated to do so.
If fraud or money laundering is suspected, relevant information may be shared with the appropriate financial intelligence authority.
If ownership of 35 db changes, user data may be transferred to the new owner. Users will be notified in advance should this occur.
Our Commitment: 35 db will never sell or transfer your data to any advertiser, data broker, or third-party marketing organization.
35 db uses cookies on its website. Cookies are small text files stored in your browser that help enhance your browsing experience.
You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.
35 db retains data for defined periods. How long data is kept depends on its type and purpose.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Transaction Records | 7 Years | Financial Controls |
| KYC Documents | 5 Years | In compliance with AML regulations |
| Support Conversations | 2 Years | Service Quality Assurance |
| Log & Session Data | 12 months | Security Monitoring |
| Marketing Preferences | Until Opt-Out | As per your preference |
Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.
35 db follows the highest industry standards to protect your data. Our security infrastructure is reviewed and updated on a regular basis.
Never share your password with anyone. No 35 db staff member or support agent will ever ask for your password. If someone does, treat it as a suspected fraud attempt.
As a 35 db user, you have several important rights over your own data. To exercise any of these rights, please contact our support team.
You can find out what information we hold about you and request to view it.
You may request corrections or updates to any inaccurate or incomplete information.
Under certain conditions, you may request that your data be deleted.
In certain circumstances, you may request that the processing of your data be restricted.
You may request your data in a structured, machine-readable format.
You may opt out of promotional communications at any time.
35 db will respond to rights requests within 30 days of receipt. For complex cases, this may extend up to 90 days, with advance notice provided.
35 db strictly does not provide services to anyone under the age of 18. Our platform is for adults only.
Age is verified at the time of registration. If we discover that an account was created by a minor, it will be closed immediately and all associated data will be deleted.
If someone you know is using 35 db despite being a minor, please contact us immediately. We will take the necessary action promptly.
The 35 db platform may at times integrate with third-party payment gateways or services. These third parties have their own privacy policies, and 35 db is not responsible for how they collect or use your data.
When making a payment, you are directed into the bKash, Nagad, or Rocket system directly. At that point, your information falls entirely under that provider's own privacy policy. We recommend reviewing their policy before completing any payment.
35 db may update this Privacy Policy from time to time. If any significant changes are made, you will be notified through the following methods:
Continued use of the platform after any changes takes effect constitutes your acceptance of the updated policy. If you do not agree with the changes, you may close your account.
If you have any questions about this Privacy Policy or any requests regarding your data, please get in touch with us:
Please Note: Your identity will be verified when submitting a data protection request, to ensure no one else can access your information.
Our multi-layered security system protects every piece of your data
All your data is secured with 256-bit SSL/TLS encryption — the same technology used in the banking sector. No third party can read your information in transit.
35 db's rigorous KYC process ensures that no one can open an account using your identity. Every user is verified individually.
Our automated systems monitor account activity 24/7. If any suspicious activity is detected, immediate action is taken and you are notified.
35 db works exclusively with trusted payment partners such as bKash, Nagad, and Rocket. Your financial details are never stored directly on our servers.
We are transparent about what data is collected and why. There are no hidden agendas. You can view, correct, or request deletion of your data at any time.
35 db follows international data protection standards. Our privacy practices are regularly reviewed by independent experts.
Your data is fully protected at 35 db. Create an account today and enjoy the best online gaming experience in Bangladesh.
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