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35 db Privacy Policy — Our Commitment to Protecting Your Data

Your personal data is completely secure with 35 db. Learn how your information is collected and protected.

Last Updated: January 2026

Summary: 35 db takes your privacy seriously. We collect only what is necessary, never sell your data to third parties, and protect all information using the latest security technology.

1Introduction

35 db is a trusted online gaming platform recognized by millions of players across Bangladesh and South Asia. We believe that protecting each player's personal information and privacy is one of our most important responsibilities.

This Privacy Policy explains what data 35 db collects, how it is used, under what circumstances it may be shared with third parties, and what measures we take to keep your information secure.

By using the 35 db website or app, you agree to this Privacy Policy. We strongly recommend reading the full policy carefully before using our platform for the first time.

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This Privacy Policy of 35 db Terms & Conditionsapplies in conjunction with. Reading both documents together will give you the full picture.

2What Data We Collect

35 db collects three types of data. Each type is collected for a distinct and specific purpose.

A) Information You Provide

Information you provide directly during account registration, transactions, or when contacting support:

  • Full name, date of birth, and gender
  • Email address and mobile number
  • Home address & postal code
  • A copy of your NID, passport, or driving license for identity verification
  • Payment information (mobile banking number — full card numbers are not stored)
  • Messages and complaints submitted via support chat

B) Automatically Collected Data

Information collected automatically while you use the platform:

  • IP Address & Device Type
  • Browser & Operating System Information
  • Login time, logout time, and session duration
  • Links clicked, pages viewed, and gaming activity
  • Cookies & Local Storage Data

C) Data Received from Third Parties

  • Transaction confirmation details from the payment provider
  • Verification results from identity verification services
  • Risk assessment data from fraud prevention services

Important: 35 db never stores your full payment card number or bank account password. Payment details are always stored in encrypted form.

Data Type Purpose of Collection Mandatory?
Name & Contact Information Account Creation & Communication Yes
Date of Birth Age Verification (18+) Yes
Identity Document KYC Verification Yes for Withdrawals
Payment Information Transaction Processing Yes
IP & Device Information Security & Fraud Prevention Automatic
Gaming Activity Service Improvement & Responsible Gaming Automatic

3How Your Data Is Used

35 db uses the data it collects for the purposes listed below. We never use your information beyond what is necessary.

  • Account Management: To support registration, login, password recovery, and account security.
  • Transaction Processing: To process deposits and withdrawals and maintain transaction history.
  • Identity Verification: To conduct KYC and age verification in line with international regulations.
  • Service Delivery: To provide access to games, offer bonuses, and deliver customer support.
  • Security: To prevent fraud, money laundering, and unauthorized access.
  • Contact: To send important updates, promotions, and service-related messages.
  • Service Improvement: To improve platform performance and enhance the user experience.
  • Legal Obligation: To meet requirements set by the relevant authorities.
  • Responsible Gaming: To identify problematic gaming patterns and provide appropriate support.
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You may opt out of promotional emails or SMS at any time. However, security and transaction-related messages cannot be disabled, as they are essential for the protection of your account.

4Who Your Data Is Shared With

35 db never sells your personal data. However, certain information may be shared in the following circumstances:

1. Service Provider Partners

Trusted service providers that support 35 db's operations — including payment providers (bKash, Nagad, Rocket), identity verification services, and cloud hosting providers. These partners operate under strict confidentiality agreements and may only use your data for specified purposes.

2. Legal Obligation

If 35 db is legally required to disclose information in response to a court order, government investigation, or regulatory demand, it is obligated to do so.

3. Fraud Prevention

If fraud or money laundering is suspected, relevant information may be shared with the appropriate financial intelligence authority.

4. Business Transfers

If ownership of 35 db changes, user data may be transferred to the new owner. Users will be notified in advance should this occur.

Our Commitment: 35 db will never sell or transfer your data to any advertiser, data broker, or third-party marketing organization.

5Cookies Policy

35 db uses cookies on its website. Cookies are small text files stored in your browser that help enhance your browsing experience.

Types of cookies we use:

  • Required Cookies: Used to maintain login sessions and ensure security. These cannot be disabled.
  • Functional Cookies: Used to remember your language preference and game settings.
  • Analytics Cookies: Used to understand which parts of the platform are most visited. This data is fully anonymised.
  • Security Cookies: Used to detect unauthorized access and fraudulent activity.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.

6Data Retention Period

35 db retains data for defined periods. How long data is kept depends on its type and purpose.

Data Type Retention Period Reason
Account Information 5 years after account closure Legal Obligations
Transaction Records 7 Years Financial Controls
KYC Documents 5 Years In compliance with AML regulations
Support Conversations 2 Years Service Quality Assurance
Log & Session Data 12 months Security Monitoring
Marketing Preferences Until Opt-Out As per your preference

Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

7Security Measures

35 db follows the highest industry standards to protect your data. Our security infrastructure is reviewed and updated on a regular basis.

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
  • Data Encryption: Stored sensitive data is protected with AES-256 encryption.
  • Two-Factor Authentication (2FA): An additional layer of security when accessing your account.
  • Regular Audits: Regular audits conducted by third-party security experts.
  • Firewall & DDoS Protection: Protecting servers from external threats.
  • Staff Training: All staff receive regular training on data protection.
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Never share your password with anyone. No 35 db staff member or support agent will ever ask for your password. If someone does, treat it as a suspected fraud attempt.

8Your Rights

As a 35 db user, you have several important rights over your own data. To exercise any of these rights, please contact our support team.

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Right to Access Your Data

You can find out what information we hold about you and request to view it.

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Right to Rectification

You may request corrections or updates to any inaccurate or incomplete information.

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Right to Erasure

Under certain conditions, you may request that your data be deleted.

Right to Restrict Processing

In certain circumstances, you may request that the processing of your data be restricted.

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Right to Data Portability

You may request your data in a structured, machine-readable format.

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Right to Opt Out of Marketing

You may opt out of promotional communications at any time.

35 db will respond to rights requests within 30 days of receipt. For complex cases, this may extend up to 90 days, with advance notice provided.

9Children's Privacy

35 db strictly does not provide services to anyone under the age of 18. Our platform is for adults only.

Age is verified at the time of registration. If we discover that an account was created by a minor, it will be closed immediately and all associated data will be deleted.

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If someone you know is using 35 db despite being a minor, please contact us immediately. We will take the necessary action promptly.

10Third-Party Links & Services

The 35 db platform may at times integrate with third-party payment gateways or services. These third parties have their own privacy policies, and 35 db is not responsible for how they collect or use your data.

When making a payment, you are directed into the bKash, Nagad, or Rocket system directly. At that point, your information falls entirely under that provider's own privacy policy. We recommend reviewing their policy before completing any payment.

11Policy Updates

35 db may update this Privacy Policy from time to time. If any significant changes are made, you will be notified through the following methods:

  • A notice will be sent to your registered email
  • A pop-up notification will be displayed when you log in to the platform
  • The "Last Updated" date at the top of this page will be revised

Continued use of the platform after any changes takes effect constitutes your acceptance of the updated policy. If you do not agree with the changes, you may close your account.

12Contact Us

If you have any questions about this Privacy Policy or any requests regarding your data, please get in touch with us:

  • Email: support@35db.biz
  • Live Chat: Log in to the platform and reach us via the Support option
  • Response Time: Typically within 24–48 hours

Please Note: Your identity will be verified when submitting a data protection request, to ensure no one else can access your information.

Why Your Data Is Safe with 35 db

Our multi-layered security system protects every piece of your data

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End-to-end encryption

All your data is secured with 256-bit SSL/TLS encryption — the same technology used in the banking sector. No third party can read your information in transit.

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KYC Verification System

35 db's rigorous KYC process ensures that no one can open an account using your identity. Every user is verified individually.

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Fraud Detection

Our automated systems monitor account activity 24/7. If any suspicious activity is detected, immediate action is taken and you are notified.

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Secure Payment Channels

35 db works exclusively with trusted payment partners such as bKash, Nagad, and Rocket. Your financial details are never stored directly on our servers.

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Transparent Data Use

We are transparent about what data is collected and why. There are no hidden agendas. You can view, correct, or request deletion of your data at any time.

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Compliant with international standards

35 db follows international data protection standards. Our privacy practices are regularly reviewed by independent experts.

Play Safe, Stay Worry-Free

Your data is fully protected at 35 db. Create an account today and enjoy the best online gaming experience in Bangladesh.

Register Now Log In
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